Personal Edition Frequently Asked Questions

Here are some of our most asked questions related to the TrainingPeaks Personal Edition.  If you are a Coach Edition customer please find Coach Edition-related FAQ's here.

I signed up for a TrainingPeaks.com account, where do I start?

Once you have signed up with a TrainingPeaks.com account, you can access your account from theTrainingPeaks.com home page by typing in your username and password.

How do I change the settings for my Planned Workout Notification Email?

Settings for your Planned Workout Notification Email are located in the "My Settings"..."Account" tab. If you are not receiving the emails but believe you should be, please double-check that your email is correct, validated and also check your spam folder.

How do I know if my training device will work with TrainingPeaks and if it will, how do I use it with TrainingPeaks?

TrainingPeaks is compatible with over 80 devices and will accept workout files from those devices.  Please see our support page here for a list of the Compatible Devices and how to use them with our applications, CLICK HERE.

I purchased a training/meal plan and have applied it to my calendar but I need to move it to a different start/end date, can I move my applied plan?

Yes, it is very easy to change your training or meal plan on your Calendar.  Locate your plan from the left side navigation by clicking on the icon for 'Training & Meal Plans', click on the applied plan, then click on 'More' to locate the 'Move Plan' function.  For additional help on how to move your plan, CLICK HERE.

Can I sync or export my TrainingPeaks calendar to Outlook or another calendar application?

You can sync your TrainingPeaks.com calendar to Outlook, iCal, or Google Calendars using .ics.

I am no longer being coached but I want to keep my TrainingPeaks account, can I do that?

If you are attached to a Coach Edition Account and are no longer working with that person, you can remove your account from their account.  Removing your account will convert your account to a Basic Edition account.  All of your workout data will still be saved within your account.  Please note: if you were a self-paid coached athlete (you paid for the Premium account, THEN were attached to a coach) when you remove your account it will stay as a Premium Edition.

What is the difference between a TrainingPeaks.com account and the WKO+ software program?

TrainingPeaks.com is a comprehensive training and nutrition log, with detailed analysis and reporting tools for tracking and planning workouts. WKO+ is strictly a workout analysis tool for performing ultra detailed and highly comprehensive single workout analysis, or for analyzing your entire workout history.  For additional information on what product you should be using, CLICK HERE.

I am having troubles with my account appearing correctly and/or the loading bar keeps going but nothing happens.

In most cases when users have viewing issues within their TrainingPeaks account, they are due to internet browser issues.  Often times this can be resolved by cleaning out the web browser's cookies and cache, updating their web browser to the current version, and making sure that a current version of Adobe Flash is installed.  For instructions on troubleshooting browser related issues, CLICK HERE.

What extra features and functionality will I have if I upgrade my Personal Basic account to Premium?

Premium accounts have additional features and functionality such as additional Pods, access to the Annual Training Plan and Virtual Coach, Performance Management (PMC) Pod, no advertisements, and much more.  For a complete list of Premium vs. Basic features, CLICK HERE.

How much does a Premium account subscription cost and is there a discounted rate for purchasing 6 months or a year upfront?

Premium subscriptions are available for 1 month, 3 months, 6 months, and 1 year.  For the current price breakdown of per selected billing term, CLICK HERE.

Do you have a mobile version of TrainingPeaks?

TrainingPeaks has a dedicated mobile solution that is very convenient and fast. To access the mobile site go to: https://www.trainingpeaks.com/m

Is there an iPhone or iPad App for TrainingPeaks?

Yes! You can download the TrainingPeaks iPhone or iPad App FREE from iTunes.

Where is the GPS map or HR Graph from the workout device file I just uploaded to TrainingPeaks?

Once you have a workout on your calendar and you have uploaded a device file, click on the workout to bring up the Quick View then click on Map & Graph.

What features are available for tracking my nutrition in TrainingPeaks?

You can track both micronutrients (vitamins and minerals) and macronutrients (carbs, protein and fat) in TrainingPeaks.  You can also create favorite foods and meals to make tracking your nutrition easier and faster. For additional information on nutrition, CLICK HERE.

Can I share my workouts out to others by posting them on Facebook, Twitter, etc?

Yes, once you have created a workout and saved it in TrainingPeaks, you can share it with others by either Facebook, Twitter, or email it out to whoever you choose.  For additional information on how to do this, CLICK HERE .

What are the minimum system requirements for TrainingPeaks.com Personal Edition?

Major web browser (Firefox, Internet Explorer, Safari, Chrome)

How does TrainingPeaks communicate to their users when new updates or changes to its software are available?

Stay tuned to our "What's New" page within the Help Center.  Subscribe to our Blog to recieve updates of What's New by Email or RSS.

How do I connect to the GoToMeeting?

Click Here to Join a GoToMeeting

PLEASE NOTE, GoToMeeting works best when using Internet Explorer as your web browser software.

Have a question and cannot find the answer? No problem! Just submit a support ticket and we're happy to help.